PUBLIC TASTINGS

LATE POLICY & FEES

Tasting menus begin at 7:30pm.

If you are running late, please call prior to 7:30pm to give us your ETA & we will assess if we can hold the reservation for you based on your timeline. If we are unable to hold your reservation based on your timeline, we can either offer a refund of 50% or pack up your 7 courses for pick up once our tasting menu concludes. 

Without notice, we cannot accommodate or refund anyone who arrives more than 20 minutes late. 

CANCELLATION & REFUND POLICY

Due to purchase and prep of ingredients, we can only provide a full refund if cancellation happens at least 7 days prior to the event. If cancellation happens within 7 days of the reservation, we can only offer a refund of 50% total cost.

We can not provide a refund to no-shows, or cancellations within 24 hours of the event.  

CHANGES TO YOUR RESERVATION POLICY 

We cannot guarantee accommodation for dietary restrictions without 72 hours notice. 

PRIVATE TASTINGS

We require a $325 deposit (deducted from the total) to finalize & hold your reservation date. This deposit fee is paid upon booking. 

The deposit is calculated by charging 30% of the minimum group's (8 people) total cost.

LATE POLICY & FEES

If you are running late, please call prior to your reservation time to give us your ETA.  We cannot accommodate full groups that arrive more than 30 minutes late. If some members of your party are running more than 20 minutes late, we will start the menu without them and any courses that they miss will be packed in take-out containers. 

CANCELLATION & REFUND POLICY

Due to purchase and prep of ingredients, we can only provide a full refund if cancellation happens at least 14 days prior to the event. If cancellation happens within 14 days of the event, we cannot refund your deposit. 

We can not provide a refund for cancellations within 7 days of the event, or to no-shows.

CHANGES TO YOUR EVENT POLICY  

If members of your party are unable to attend, we require at least 48 hours notice

• With minimum 48 hr notice, we will not charge for the guests who have cancelled 
• With less than 48 hr notice, we will charge full price for the guests who have cancelled
• We are happy to pack up each course for the cancelled guest(s) & send their food home with another member of the party, or serve their portions to the table.
• You will still be charged the minimum of 8 guests if your party dips below 8 guests. 

There is no guarantee that we can accommodate additional guests on top of your initial reserved # of guests. Please contact us with at least 48 hours notice if you would like to bring additional guests & we will let you know if we can accommodate. 

We cannot guarantee accommodation for dietary restrictions without 72 hours notice. 

STOREFRONT REFUND POLICY 

We have a no refund policy on any frozen, fresh or shelf stable product which means upon purchase you may not return it or exchange it. You may contact us to explain your issue with the product in return for store credit.

To be eligible for store credit your item must be in the same condition that you purchased it in, or unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@tinymarketco.com, and will need to provide physical or photo evidence that the product you received is damaged, defective or otherwise unacceptable. 

Unfortunately, we cannot issue refunds on sale items or gift cards.

You can always contact us for any return question at info@tinymarketco.com